Resume

Objective________________________________________


To use my people-oriented skills in order to reach customers on a personal level and provide a reliable product. Also, it is my objective to stay competitive in order to meet & exceed monthly quotas and company expectations. I truly enjoy interacting with business-professionals day-to-day and the opportunity to pursue a career in sales/marketing would fulfill my passion for building long-term relationships, in turn creating customer satisfaction.


Education________________________________________


University of Central Florida, Orlando, FL
Bachelors Degree in Business Administration, Marketing Major, August 2005 – May 2008

St. Petersburg College, Clearwater, FL
Associate of Arts Degree, Business, August 2003 – May 2005

Relevant Course Work Includes:

■ Strategic Management , Professional Selling, Marketing Intelligence, Marketing Research, Marketing Management, Accounting I & II, & Integrated Marketing Communications
■ Internship with LAMCO Advisory Services


Work Experience________________________



AIMCO Property Management, Lake Mary, FL
Sales Consultant, April 2009 – Present

■ Giving the ultimate customer service experience when showing apartments by using relationship selling combined with a professional presentation of the community’s amenities.
■ Responsible for setting appointments daily and achieving monthly sales quotas.
■ Daily activities include but not limited to; preparing target apartments, contacting opportunities from our online marketing database, auditing files for compliance, building long-term relationships, renewal leases, and other resident relations activities.
■ Experienced with resident file auditing and compliance.
■ Creating marketing strategies and executing community events on a monthly basis.
■ Use of AIMCO scripts through the entire sales process and following SOP guidelines to complete day-to-day activities.

Howl at the Moon, Orlando, FL
Lead Server / Bartender, January 2006 – March 2009

■  Developed & maintained customer relationships through exceptional service.
■  Responsibilities included; managing server staff of 15 employees, training server staff, new hire auditions, specialty drink knowledge, attending monthly management meetings, and marketing for special events.
■  Cross-trained as a Bartender in May 2008.
■  Promoted to Lead Server in July 2008.
■  Assisted General Manager with nightly tasks. Nightly tasks included; server and bartender checkouts, accounts receivable and generating reports.
■  As the Lead Server, I conducted server meetings, enforced disciplinary action when needed, and created the server schedule on a weekly basis.


Café Ponte, Fine Dining, Clearwater, FL
Banquet Server / Food Runner, May 2003 - May 2005

■ Experienced in the fine dining service industry of Contemporary American Cuisine.
■ Responsibilities included; knowledge of food ingredients and wine, fine dining etiquette, multi-tasking in a fast paced environment, wine presentation, and assisted training new hires on food ingredients.
■ Setting up for private events; includes, table décor, polishing silverware, steaming glassware, and linen setup.
■ Selected to cater large events such as weddings, foundations, and other private events totaling 125 guests or more.
■ Extensive wine & spirit knowledge.
■ Two Golden Spoon Awards (2003 – 2004; 2004 – 2005; Florida Trend Magazine)


Accreditations____________________________________

■ Experienced with Microsoft Office Programs
■ Word, Excel, PowerPoint, Outlook
■ Semi-Finalist in UCF School of Business Capstone Course Competition


Hobbies / Activities______________________________
■ Marathon Running
■ Tower of Terror 13K, 2009
■ Space Coast Marathon, 2008
■ Bikram Yoga
■ Member of the varsity bowling team at the University of Central Florida


References___________________________________________

Avaiable upon request